Privacy Policy
Welcome to Newport Body Works (“Company,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and share it, and the choices you can make regarding your information. This Privacy Policy applies to any personal information we collect online, including through our website at www.newportbodyworks.com (“Website”), as well as offline or through any other means where this Privacy Policy is referenced.
1. Information We Collect
- Personal Information You Provide. We may collect personal information that you voluntarily provide, such as:
- Name, email address, phone number, mailing address.
- Appointment details (e.g., preferred dates/times, services requested).
- Any information you submit through forms on our Website or by other means, such as social media or offline sign-up sheets.
- SMS Consent and Phone Number. If you opt in to receive SMS messages (such as appointment reminders, post-visit instructions, billing notifications), we collect and store your mobile phone number and track your consent to receive text messages.
- Automatically Collected Information. We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior, device information (such as IP address, browser type), and usage patterns when you visit our Website. If you have any questions about our use of such technologies, you can contact us using the information below.
2. How We Use Your Information
We use the personal information we collect for purposes including, but not limited to:
- Providing services such as scheduling, processing requests, and sending you confirmations or reminders.
- Sending you SMS messages for appointment reminders, post-visit instructions, lab notifications, or billing updates (only if you have explicitly opted in).
- Improving our Website, products, and services through internal analytics and research.
- Communicating with you about updates, promotions, and relevant information you have requested or consented to receive.
- Enforcing our Terms & Conditions and other agreements.
- Complying with applicable laws, regulations, and legal processes.
3. How We Share Your Information
- Service Providers. We e may share your information with trusted third parties who assist us in operating our business (such as payment processors, IT service providers, and marketing platforms). These service providers are contractually obligated to protect your information and use it only for the specific services they provide to us.
- Legal Compliance. We may disclose your information if we are required to do so by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our business or others.
- Business Transfers. If we merge with or are acquired by another company, or if we sell or transfer a portion of our assets, we may transfer the information we have collected to the acquiring entity.
Importantly, we do not share, sell, or otherwise distribute your mobile phone number, SMS opt-in status, or SMS consent to third parties for their marketing purposes. Any information we share with service providers or partners is solely for the purposes of providing our services to you or for legitimate business needs as described above.
4. Your Choices and Rights
- Opting Out of SMS Messages. You may withdraw your consent at any time by replying STOP to any SMS message you receive from us. Message and data rates may apply.
- Opting Out of Emails. You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any such email we send.
- Cookies and Tracking Technologies. You can adjust your browser settings to refuse or delete cookies. Note that disabling cookies may affect your ability to use certain features on our Website.
5. Data Security
We maintain reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, use, alteration, or disclosure.. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
6. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe we may have collected information from a child under 13, please contact us immediately.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our Website and change the “Last Updated” date above. We encourage you to review this policy periodically for any changes.
8. Contact Us
If you have any questions, concerns, or comments about this Privacy Policy or our practices, please contact us at:
WELLNESS WORKS LLC
2200 HARBOR BLVD STE B150
COSTA MESA, CA 92627
Phone: (949) 629-3934
Email: info@newportbodyworks.com
SMS Terms & Conditions
Last Updated: 03/08/2025
By opting in to receive SMS messages from Newport Body Works (“we,” “us,” or “our”), you agree to these SMS Terms & Conditions, as well as our Privacy Policy.
1. Types of Messages
Newport Body Works may send you various types of text messages, including but not limited to:
- Appointment scheduling and reminders
- Post-visit instructions
- Lab or service notifications
- Billing notifications
- Other account or administrative messages
Message frequency may vary depending on your interaction and needs.
2. Sample Messages
Below are examples of the types of text messages you may receive from Newport Body Works (all messages will clearly state our brand name):
- Appointment Reminder
“Newport Body Works: Your appointment is scheduled for [Date] at [Time]. Reply STOP to opt out or HELP for help.”
- Post-Visit Instructions
“Newport Body Works: Thank you for visiting us today. Here are your post-visit care instructions: [Link/Details]. Reply STOP to unsubscribe or HELP for more info.”
- Billing Notification
“Newport Body Works: You have a pending invoice for [Service]. Please visit [Link] to view and pay online. Reply STOP to unsubscribe or HELP for help.”
- General Update
“Newport Body Works: Your lab results are ready. Sign in at [Link] or contact us for details. Reply STOP to opt out or HELP for help.”
3. User Opt-In
If you agree to opt in (for example, by providing your mobile number on a web form, signing up in person, or any other communication channel), you consent to receive SMS messages from Newport Body Works at the phone number provided.
4. User Opt-Out
You can cancel SMS messages at any time. Simply reply “STOP” to any text message you receive from us. After you send the “STOP” message, we will send you a final confirmation message to let you know you will no longer receive SMS messages from us.
5. Help and Support
If you need assistance, you can reply “HELP” to any message you receive or contact us at www.newportbodyworks.com. Message and data rates may apply for any messages sent to you from us and to us from you.
6. Charges and Fees
Message and data rates may apply for any SMS messages sent or received, as determined by your mobile service carrier. We are not responsible for any messaging or data charges incurred by you.
7. Your Privacy
We value your privacy. Please review our Privacy Policy to learn how we handle your personal information, including your phone number. SMS consent is not shared with third parties for marketing purposes.
8. Disclaimer and Liability
We provide SMS messages on an “as is” basis and make no warranty, express or implied, of any kind. We are not liable for delayed or undelivered messages, or for any consequences (direct or indirect) stemming from your receipt of or failure to receive messages.
9. Changes to SMS Terms & Conditions
We may revise these SMS Terms & Conditions at any time. If we do, we will post the updated version on our Website, and the date of the latest revision will be indicated at the top of this page.
